Frequently Asked Questions
Answers to all your questions about 87c77
Learn everything about opening an account, depositing with bKash, claiming bonuses, cricket betting and safe gaming.
Whether you are new to 87c77 or a returning player, questions are natural. On this FAQ page we have organised the most frequently asked questions from Bangladeshi players into five categories. You will find clear and concise answers here on account registration, transactions with bKash or Nagad, rules for slots and live casino, welcome bonus terms and responsible gaming. If you cannot find the answer to your question, our 24/7 live chat support is always ready.
Account and Registration
To register at 87c77, you need an active mobile number and an email address. Enter your name, date of birth and preferred password in the registration form. You may be asked to provide national ID or passport details later for age verification. Make sure all information is accurate — it will be needed when you withdraw.
No. 87c77's policy allows only one account per person. Creating multiple accounts may result in them being closed and any associated bonuses being cancelled. If you have trouble accessing your account, contact live chat directly instead of opening a new account.
First make sure you are using the correct email and password. If you have forgotten your password, use the "Forgot Password" option — a reset link will be sent to your registered email. If the problem persists, contact 87c77's 24/7 live chat support. Also check that you are using the correct site URL.
Account verification keeps your account secure and prevents fraudulent activity. Verification is usually required before your first withdrawal. Once you submit the required documents, the review process does not take long. Upload clear, readable images to speed things up.
You must be at least 21 years old to open an account at 87c77. This is a strict site rule. If your age cannot be verified, your account will not be activated and no deposits or withdrawals can be processed. Anyone under this age is asked to refrain from using this platform.
Deposits and Withdrawals
Deposits made with bKash are usually added to your account within a few minutes. Enter the correct amount and reference number in the payment portal. Occasional minor delays may occur due to network congestion. If a problem arises, take a screenshot of the transaction and contact live chat.
The minimum deposit amount across all payment methods is ৳300. The minimum withdrawal amount is ৳500. This limit applies to bKash, Nagad, Rocket and Upay. Before withdrawing, make sure your account is fully verified and wagering requirements have been met.
Yes. 87c77 supports four popular mobile banking methods for deposits — bKash, Nagad, Rocket and Upay. The same methods can also be used for cashouts. It is preferred to withdraw through the same method used to deposit, but contact support if you need to change.
Approved withdrawals at 87c77 are usually processed within 1 hour. This timeframe holds as long as your account is verified and all conditions are met. If there is an unusual delay, contact live chat support with your transaction reference number.
87c77 generally does not charge any extra fees for deposits or withdrawals. However, your mobile banking operator (bKash, Nagad, Rocket, Upay) may apply their own transaction charges. Check the relevant operator's fee schedule for details, or ask our support team.
Games and How to Play
To bet on BPL or any cricket match, go to 87c77's cricket section. Select your preferred match from the match list, choose the bet type (match winner, over/under, top batsman, etc.) and set your amount. You can also bet on BPL in real time with live odds using the live betting option.
Yes. 87c77's website is mobile-friendly and works equally well on Android and iOS devices. You can enjoy all games, betting and live casino from your browser without downloading a separate app. The interface adjusts automatically to fit your screen size.
RTP or "Return to Player" is a game's theoretical payout percentage. For example, a 96% RTP means that over the long term, an average of ৳96 is returned for every ৳100 bet — but this does not apply to every individual spin. A higher RTP generally offers better value in the long run. RTP can be a useful piece of information when choosing a game.
Yes. 87c77's live casino streams real-time studios from world-class providers including Evolution Gaming and Ezugi. Professional dealers deal cards or spin the roulette wheel in front of you — the entire process is visible via live video. It is a genuine casino experience from home.
In a crash game, a multiplier keeps increasing and can "crash" at any moment. The player must cash out before the crash happens. Cashing out in time earns a win based on the multiplier; cashing out after the crash means losing the bet. It is a fast and exciting game format.
Yes. All games at 87c77 are sourced from internationally recognised game providers such as Pragmatic Play, PG Soft, JILI and Spribe. These providers use RNG (Random Number Generator) technology — which determines every result entirely at random. There is therefore no possibility of manipulation.
Bonuses and Promotions
The welcome bonus is added automatically when you open a new account and make your first deposit. 87c77 offers a 120% bonus on the first deposit up to a maximum of ৳15,000. For example — if you deposit ৳5,000 you will receive an extra ৳6,000 as a bonus. To claim the bonus, deposit a minimum of ৳300 and apply the bonus code (if any).
The wagering requirement is how many times the bonus amount must be bet in total before it can be withdrawn. The wagering requirement for 87c77's welcome bonus is 25x. This means if you receive a ৳6,000 bonus, you must bet a total of ৳150,000 before withdrawing. Read the bonus terms and conditions page for full details.
There is no separate application needed for 87c77's VIP program — points accumulate automatically through regular play and you progress step by step. The tiers are: Bronze, Silver, Gold, Platinum and Diamond. Weekly cashback is higher at higher tiers — up to 1.2% at the Diamond tier.
VIP members receive cashback each week according to their tier. Weekly cashback is 0.2% at Bronze, 0.5% at Silver, 0.7% at Gold, 1.0% at Platinum and up to 1.2% at Diamond. Cashback is generally credited to the account on a set day each week.
A bonus may be cancelled if you open multiple accounts, register with incorrect information, misuse a bonus or breach the terms. If wagering is not completed within the set time limit, the bonus also expires. Play honestly and follow the bonus terms and conditions — if you do, there should be no issues.
Security and Responsible Gaming
Yes. 87c77 uses SSL encryption technology to keep all data secure. Your personal information and financial transactions are handled through encrypted channels. Your information is not shared with third parties — read our privacy policy for full details.
Yes. If you feel you need a break from gaming, let 87c77's support team know. Your account can be temporarily suspended for a set period or permanently closed. Responsible gaming is our priority — find more details on our responsible gaming page.
87c77 helps players manage their own budget. Contact live chat support to set daily, weekly or monthly deposit limits. Once set, these limits take effect immediately, and changes generally require a waiting period.
If you notice suspicious activity, change your password immediately and inform 87c77's live chat support. The support team can temporarily lock the account and carry out an investigation. Keep two-factor authentication active and never share your password.
Yes. 87c77 is for people aged 21 and over only. An age verification process is in place to prevent underage access. If there are minors in your household, keep password protection on your device and keep your account details secure.
87c77's customer service team provides assistance in Bengali 24 hours a day, 7 days a week. Click the live chat button on the site — an agent will connect with you right away. You can also contact us by email: [email protected]. For urgent issues, live chat is the fastest channel.
Still have questions?
Our support team is with you in Bengali 24/7.
Chat with us on live chat now or send an email.